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FAQs

• What materials are best for different uses (e.g., kitchen vs. bathroom)?

For kitchens, granite and quartz are popular choices due to their durability and ease of maintenance. Granite offers a unique natural look and is very durable, making it suitable for high-traffic areas. Quartz, being engineered, provides a uniform appearance and is also stain-resistant, which is beneficial for areas prone to spills.

For bathrooms, marble is often preferred for its aesthetic appeal and luxurious feel, although it requires more maintenance to prevent staining. Porcelain can also be a good choice for bathrooms due to its resistance to moisture and minimal maintenance needs.

• What are the care requirements for each type of stone?

Granite: Requires periodic sealing to prevent staining; however, daily cleaning can be done with mild soap and water.

Quartz: Does not require sealing due to its non-porous nature, making it very easy to maintain with just soap and water.

Marble: Requires regular sealing and careful cleaning to avoid etching from acidic substances. Use pH-neutral cleaners specifically designed for marble.

Exotic Stones and Others: Care requirements can vary widely; generally, sealing is recommended, along with the use of appropriate cleaners for each specific type of stone.

• How are your countertops environmentally friendly?

Our commitment to sustainability is demonstrated through practices like recycling all water used in the manufacturing process and minimizing waste by repurposing remnants for smaller projects. We focus on sourcing materials responsibly and strive to ensure that our operations have a minimal environmental impact.

• What is the installation process like, and how long does it take?

The installation process typically starts with selecting your stone and ends with the installation of your custom countertop. From the time of final slab selection and templating, the installation is generally completed within 2 weeks, depending on the project size. The actual installation can often be completed in less than a day, ensuring minimal disruption to your home or business.

• How do you handle adjustments or issues during installation?

We prepare thoroughly to minimize issues; however, should adjustments be necessary during installation, our skilled installers are equipped to handle modifications on-site. For more significant adjustments or issues, we may need to schedule a follow-up visit. Our goal is always to ensure that the final product meets your expectations and our high standards of quality.