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GENERAL GRANITE WARRANTY GUIDELINES

Your Granite countertop is backed by a 25 year limited warranty on manufactured deficiencies. Your Granite countertop is also backed by a 1 year limited warranty, which covers the fabrication and installation from the time it is originally installed.

Warranty Terms

It is our option whether we will repair or replace the countertop piece if it fails due to any manufactured defect during the first 25 years after initial installation. This warranty does not cover countertops that have been subjected to chemical or physical abuse. This warranty also does not cover countertops that have been moved from their original installed location, and it does not cover the natural characteristics of the stone, which include, but are not limited to, color variations, water lines or surface marks. This warranty also does not cover damage to your countertop caused by items out of anyone's control, such as house settlement, fires, tornados or other acts of nature.

Care and Maintenance

The countertops must be cared for in accordance with the guidelines set forth in order for the warranty to be valid.

Granite Care and Maintenance

Clean stone surfaces with a few drops of neutral cleaner, stone soap or a mild liquid dishwashing detergent and warm water. Use a clean rag for best results. Too much cleaner or soap will leave a film and cause streaks. Do not use products that contain lemon, vinegar or other acids on the granite as the high acid content may etch the surface. Rinse the surface thoroughly after washing with the soap solution and dry with a soft cloth. Change the rinse water frequently. Do not use scouring powders or creams; these product contain abrasives that may scratch the surface. In bath and other wet areas soap scum can be minimized by using a squeegee after each use. To remove soap scum, use a non-acidic soap scum remover. Frequent or over use of an ammonia solution may eventually dull the surface of the stone.

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